As a leader you must demonstrate your ability to act ethically if you hope to see your employees do the same. In this Video On Demand, Eric Harvey, author of Ethics 4 Everyone, discusses the ten characteristics of high integrity leaders. This video walks leaders through a set of ten behaviors which exhibit the type of honor and reliability a leader needs to develop an ethical workforce. Harvey stresses the importance of taking your organizational values beyond hanging a plaque on the wall by applying them to everyday decisions. Watch this discussion on ethical behavior of leaders and help foster a more productive workforce, while contributing to the long-term success of your organization.

A true sales professional uses a consultative style with their prospects and clients. To achieve this you need to be an excellent listener. Learn ten tips to improve your active listening skills. This microlearning features a short video training session providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like this include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.

Practically every individual operates or rides in some type of motor vehicle every day, making vehicle safety a critical issue in everyone’s lives. This is especially true for employers. Automobile crashes are attributed to more than forty percent of all work-related deaths, with auto related injuries resulting in an even higher percentage of employees’ time away from work. This course gives employers the opportunity to reduce those statistics at their workplaces by presenting the multitude of reasons for the high injury and death rate related to motor vehicles and how employees can mitigate them. With an introduction to the three key elements of a safe driving strategy, Prepare, Anticipate, and Defend, this course shows learners how and why to immediately apply these three elements to their vehicles and driving habits.

Whether as a driver or a passenger, most people are in a motor vehicle each day. Unfortunately, motor vehicle accidents account for forty percent of work-related deaths and even more injuries. This means driving safety is an important issue for employers. This video course shows viewers the importance of preparing, anticipating, and defending when driving. Viewers are shown examples of how to implement these key elements of safe driving, including how to avoid being distracted and how to act defensively when necessary. Properly trained drivers are safer drivers. Use this safe driving training to help all employees implement safe driving habits.

You don’t sell your product you sell the appointment. Learn exactly how to do this within this session. This microlearning features a short video training session providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like this include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.

You are invited to explore “3 Steps to Managing Change” to discover how coping with change does not have to be as painful as you may think. This video training course teaches how change happens in three transitional stages, which start at the end. The Ending Stage is when you must to let go of the old way of doing things even if you do not think you are ready. Next is the Neutral Zone, you are haphazardly staggering toward the new. Last is the Beginning Stage, things are coming into focus and you are better able to maneuver. Individuals must feel capable of taking responsibility for adapting their attitude about change. Employees who complete this program gain an improved understanding of change and are ready to take charge.

In the modern workplace, change is inevitable, and in an industry such as healthcare change can be particularly swift and far-reaching. This online video provides information needed for healthcare workers to deal with change, understand their reactions to change and use the upheaval and opportunities afforded by change to the best possible ends. The program cites three basic stages in how workers react to change: the ending stage, the neutral zone and the beginning stage. Once workers understand what to expect from these stages, they can manage change in a more productive manner. The training video shows workers how the power to deal with change is inherent and, when embraced, change can make them stronger and more valuable. By showing what change brings to a company and individual, the program demonstrates how easy it is to ensure change is for the best.

Want to get more of your voicemails returned? Here are three “must have” tips to get those decision makers to call you back. This microlearning features a short video training session providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like this include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.

Learn how to get your prospect to open up without it appearing to be an interrogation. This video explains three things you can do gain more information without asking questions. This microlearning features a short video training session providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like this include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.

Learn four easy ways to gain more referrals in this session. This microlearning features a short video training session providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like this include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.

Workplace bullying occurs more often than what people often think of traditionally as harassment. Bullying can cause fear, reduced productivity, isolation, and stress. It’s important to learn to recognize bullying and how to respond to such behavior while keeping your professional reputation. Employees should respond to bullying whether they are a victim, witness, manager or employee. This online training focuses on four ways to respond to bullying in the workplace: recognize bullying, speak up for yourself, stand up for others, and commit to next steps. This course shows realistic scenarios in which workers are bullied by their peers and even their managers. After taking this course, learners will have a better concept of how to recognize and respond to bullying at work.

In healthcare, words become a lifeline. Communication among healthcare workers impacts the care of patients. Poor communication can result in chaos, especially when combined with technology. Use this online training course to teach your healthcare staff to communicate effectively. This training course disseminates the 5 elements of effective communication: the sender, language, environment, the receiver, and feedback. Patients judge health care providers by their actions, and effective communication leads to taking correct action. Use this training course to teach your employees communication is vital in the healthcare industry.

A lot of tips on prospecting focus on what to do, these five tips focus on what to avoid to ensure you have more success when prospecting. Are you already making any of these mistakes? This microlearning features a short video training session providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like this include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.

Depending on what you sell these stages could last any length of time between 5 minutes, 5 weeks, 5 months or even longer, but the same principles will apply. Learn the 5 basic stages of successful negotiation here. This microlearning features a short video training session providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like this include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.

There are certain phrases that are a real turn off for a decision maker. Learn what the main ones are with this session. This microlearning features a short video training session providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like this include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.

Learn how to build, develop and maintain lasting relationships with your prospects and clients by using the CONNECT model. This microlearning features a short video training session providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like this include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.

Sales people would rather be selling, than stuck in meetings. Discover seven ways to make everyone feel your sales meetings are a worthwhile use of their time. This microlearning features a short video training session providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like this include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.

This safety training video uses the traditional story of “A Christmas Carol” to detail the importance of safety within the workplace. A cautionary tale, the “spirits” of past, present, and future are used to instill a sense of safety in the viewer. Throughout this video, the viewer is presented with different scenarios in which safety procedures are overlooked when they shouldn’t be. And through it all, this training video shows safety procedures to be effective and important. To ensure the details of this training are understood, there is a short quiz following the training. This humorous, yet enlightening, training video is a must.

In most industries working with hazardous materials is always a possibility. This informative video program provides ways to find accurate detailed information about exposure to such materials. While watching this training video, the viewer witnesses various ways to identify hazardous materials within their work place. Safety Data Sheets and other records are looked at. Because hazardous materials (harmful physical agents) are also things like noise and heat and radiation, the training features information on how to gain access to records detailing each hazard. Employees are given the right by law to have access to this information. These rights include access to exposure records when exposed to hazardous materials. This training is a must for any person working in any industry where risk of hazardous exposure is real.

Accidents happen all the time, and they can happen to anyone, including you. Determining the cause of an accident is critical to preventing an accident, or near accident, from occurring again. This course educates workers about the process and goals of accident investigation. Topics include: root cause analysis; accident prevention; how to respond during an accident; and equipment, training, procedure, and communication involvement in accidents. Accident investigations help to create a safe workplace. Through careful examination of accidents and near accidents, workers can contribute to the overall safety at work.

This microlearning program on accident investigation, accidents and near misses provides employees with specific facts about this topic. This microlearning explains the importance of near misses and their role in preventing accidents. It also explores the first steps to take when an accident occurs.

This microlearning program on accident investigation presents a case study related to equipment and provides employees with specific facts about this topic. This microlearning explores how equipment can contribute to workplace accidents.

This microlearning program on accident investigation presents a case study related to training and provides employees with specific facts about this topic. This microlearning explores how training, or the lack of training, can be at the root of some accidents.

This microlearning program on accident investigation presents a case study related to procedures and provides employees with specific facts about this topic. This microlearning explores how procedures and instructions, or failing to follow them, can result in a workplace accident.

This microlearning program on accident investigation and root cause analysis provides employees with specific facts about this topic. This microlearning demonstrates the steps to conduct a root cause analysis.